Management Approach

Mahindra Accelo is dedicated to sustainable energy management, and we proudly utilise solar energy across all our Plants. This commitment to renewable energy not only reduces our carbon footprint but also enhances our operational efficiency. By harnessing solar power, we are able to significantly cut down on energy costs and contribute to a cleaner environment. Our solar installations are part of a broader strategy that includes regular energy audits, continuous monitoring, and the implementation of energy-saving technologies. These efforts ensure that we remain at the forefront of sustainable practices, driving both environmental stewardship and business resilience.

Stakeholders Impacted

Communities and Our Environment

Management Approach

The Company believes circular economy is way forward for all businesses and with that philosophy it has invested in automotive vehicle recycling business. The whole business rests on circular economy principles as all the scrap from recycling are sold to authorised recyclers. Packing material from steel coils is re-used for packing the finished goods at our Plants.

Stakeholders Impacted

Shareholder, Customer, People, Suppliers, Communities and Our Environment

Management Approach

Our leadership upholds a rigorous, principles-driven framework for governance, rooted in transparency, accountability, and ethical decision-making. Compliance is embedded as a strategic priority, with proactive risk mitigation, robust internal controls, and continuous stakeholder engagement. This disciplined approach ensures regulatory adherence, protects stakeholder interests, and fosters trust in our long-term vision.

Stakeholders Impacted

Shareholder, Customer, People, Suppliers, Communities and Our Environment

Management Approach

Customer Relationship Management (CRM) is a vital tool for Mahindra Accelo, enhancing our ability to manage and analyse customer interactions and data throughout the customer lifecycle. By implementing a robust CRM system, we can improve customer relationships, increase satisfaction, and drive growth. Key features of our CRM include contact management, lead tracking, sales forecasting, and workflow automation. These functionalities centralise customer information, making it accessible across departments, which helps in providing personalised customer experiences and improving overall efficiency. Additionally, our CRM system supports regular data updates, user training, and advanced analytics, ensuring that we maximise its potential. This strategic approach to CRM enables Mahindra Accelo to build strong customer relationships, enhance operational efficiency, and achieve long-term business success.

Stakeholders Impacted

Customers

Management Approach

At Mahindra Accelo we are deeply committed to ensuring a safe, healthy, and supportive work environment for all our employees. Our management approach to Occupational Health and Safety is proactive, systematic, and continuously evolving to meet the needs of our workforce and comply with evolving regulations. We will continue to prioritise the health and well-being of our employees in the coming years, aiming for zero accidents and a sustainable work culture that champions safety.

Stakeholders Impacted

People

Management Approach

New Growth Opportunities Mahindra Accelo is continuously exploring new growth opportunities to stay ahead in the market. This includes expanding into emerging markets, investing in innovative technologies, and developing new product lines in automotive and energy segments that meet evolving customer needs. By staying agile and responsive to market trends, we aim to drive sustainable growth and enhance our competitive edge.

Brand Reputation Maintaining a strong brand reputation is crucial for Mahindra Accelo. We focus on delivering high-quality products and exceptional customer service, which builds trust and loyalty among our customers. Our commitment to ethical practices, transparency, and social responsibility further strengthens our brand image, making us a preferred choice in the industry.

Business Continuity Ensuring business continuity is a top priority for Mahindra Accelo. We have robust plans in place to mitigate risks and quickly recover from potential disruptions. This includes regular risk assessments, comprehensive disaster recovery plans, and continuous monitoring of our operations. By prioritising business continuity, we safeguard our operations, protect our stakeholders, and maintain our ability to deliver value to our customers.

Stakeholders Impacted

Shareholder, Customer, People, and Suppliers

Management Approach

The Management is focussed on leveraging technology to enhance efficiency and innovation while safeguarding sensitive data. Robust measures, such as secure infrastructure and compliance with regulations, ensure data protection. Privacy remains a priority, with transparent policies that empower stakeholders and build trust in a digital-first world.

Stakeholders Impacted

Shareholder and Customers

Management Approach

We recognise the significant impact that disruptions can have across our value-chain and have implemented a comprehensive risk management framework for ensuring uninterrupted operations in the current dynamic environment.

The Company has identified key internal and external risks; and instituted various strategic and operational measures to manage and address these proactively and efficiently.

Stakeholders Impacted

Shareholder, Customer, People, Suppliers, Communities and Our Environment

Management Approach

The Company focusses on fostering fair, equitable, and inclusive working conditions that promote economic growth and social well-being, respect for employee rights, and ethical labour practices. The Company adopts strategies by investing in employee development, promoting work-life balance, and ensuring occupational health and safety. Collaboration with employees, transparent communication, and grievance mechanisms further strengthen labour relations.

Stakeholders Impacted

People

Management Approach

Mahindra Accelo has demonstrated strong economic performance, driven by stable financial, operational, and ESG (Environmental, Social, and Governance) metrics. In FY 2024-25, the Company maintained its market prominence with a solid financial foundation, contributing to sustainable growth and value creation for stakeholders. Key highlights include a significant investment in CSR activities, a high Customer Satisfaction Score, and substantial renewable energy consumption. These efforts reflect Mahindra Accelo’s commitment to not only achieving financial success but also promoting social equity and environmental stewardship. By continuously enhancing its operational efficiency and adhering to ethical practices, Mahindra Accelo ensures long-term business resilience and growth.

Stakeholders Impacted

Shareholder

Management Approach

Emphasises integrating respect for fundamental rights into business practices, governance, and policy-making. Nurturing systems that ensure equality, non-discrimination, and access to resources while fostering inclusive economic, social, and environmental development. Aligning strategies with gender equality, work quality, and proactively addressing human rights risks through training and empowerment prioritizing accountability, transparency, and collaboration to uphold dignity and well-being.

Stakeholders Impacted

People

Management Approach

The Company is dedicated to driving innovation across technology, products, and processes to stay ahead in a competitive market. By adopting advanced technologies, the Company enhances efficiency and scalability. Product innovation focusses on meeting customer needs with cutting-edge solutions, while process improvements streamline operations for greater agility and effectiveness. This integrated approach ensures sustainable growth and value creation.

Stakeholders Impacted

Customers, People, and Supplier

Management Approach

The management's approach to employee attraction and retention is by creating a supportive, inclusive, and fulfilling workplace. The Company focusses on fostering a values-driven culture, and providing opportunities for professional growth and development. Emphasis is placed on diversity, equity, and inclusion initiatives to attract top talent while ensuring a sense of belonging for all employees. The Company's retention strategies include recognising employee contributions, promoting work-life balance, and employee benefits that address both personal and professional needs.

Stakeholders Impacted

People

Management Approach

SBTI targets – are approved at Mahindra Accelo level and we plan to achieve it by 2033.

Stakeholders Impacted

Communities and Our Environment

Management Approach

Operational eco-efficiency at Mahindra Accelo focuses on maximizing efficiency while minimizing environmental impact. This involves implementing sustainable practices across all operations, such as using solar energy in all our Plants, conducting regular energy audits, and continuously monitoring energy consumption. We also invest in energy-saving technologies and advanced energy management systems to optimize our resource use in real-time. By reducing waste, emissions, and resource consumption, we not only enhance our operational efficiency but also contribute to environmental stewardship. These efforts ensure that we meet our sustainability goals, reduce costs, and maintain a resilient and eco-friendly supply chain.

Stakeholders Impacted

Suppliers

Management Approach

The Company invests in structured programmes that enhance employees’ skills, knowledge, and adaptability in a rapidly evolving world. This involves identifying skill gaps, fostering innovation, and supporting career progression through tailored learning opportunities, mentorship, and cross-functional training. The organisational approach emphasises inclusivity, ensuring equal access to training resources for all employees, and fostering a culture of continuous improvement.

Stakeholders Impacted

People

Management Approach

Supply chain sustainability at Mahindra Accelo is a key priority, focussing on minimising environmental impact and promoting social responsibility throughout our supply chain. We implement sustainable practices from raw material sourcing to production, storage, and delivery. This includes using renewable energy sources, such as solar power, in all our Plants, and conducting regular audits to ensure compliance with ethical standards and environmental regulations. We also engage with our suppliers to encourage sustainable practices, such as reducing waste and improving labour conditions. By integrating sustainability into our supply chain management, we not only enhance our operational efficiency but also contribute to global efforts in combating climate change and promoting social equity.

Stakeholders Impacted

Suppliers

Management Approach

The Company focusses on fostering equitable, inclusive practices and prioritises merit-based recruitment, transparent hiring processes, and equitable treatment across all levels of employment. Fair employment practices ensure compliance with labour laws, respect for human rights, and equal opportunities for all, regardless of gender, ethnicity, or socioeconomic background.

Stakeholders Impacted

People

Management Approach

The organisation emphasises cultivating an equitable and inclusive work environment that reflects the values of Gender Equality. The Company focusses focus on implementing policies and practices that celebrate differences and promote equal opportunities. This includes recruiting diverse talent, fostering inclusive leadership, and access to growth opportunities. Training programmes on unconscious bias and cultural competence help create awareness and build a more accepting workplace culture. Additionally the Company leverages employee resource groups like SWAG (Super Women @ Accelo Group) and promotes open dialogue to amplify diverse perspectives and experiences.

Stakeholders Impacted

People, and Communities and Our Environment

Management Approach

The organisation focusses on fostering partnerships and initiatives that empower local communities and contribute to their long-term well-being. The organisation prioritises investments in education, healthcare, infrastructure, and economic opportunities to uplift marginalised populations. This approach involves actively engaging with community stakeholders to understand their needs and co-create solutions that address social, environmental, and economic challenges. The organisation believes in building resilient communities and creating meaningful change.

Stakeholders Impacted

Communities and Our Environment

Management Approach

Mahindra Accelo’s business processes does not lead to air emissions. However, as a good corporate practice, it is focussed on being carbon neutral with focus on reduction of Scope 1, 2 and 3 emissions.

Stakeholders Impacted

Communities and Our Environment